Mar 20, 2016 In Windows 7, or Windows 10? In Windows 7 & 8.1, if you go to Device Manager, then go down the list to 'Universal Serial Bus Devices' it will be listed there. Note that it will NOT be listed until: MotoTRBO is running, the radio is turned ON, and the radio is connected to the computer. Our Motorola Software Update tool is available to update a variety of other non-Android devices. To update your device, select your carrier and then select your phone model to view instructions and download the Motorola Software Update tool. If your device is not in the phone model list, it cannot currently be updated using this tool.